| Why am I unable to create a username and password? |
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In the process of creating a username and password you also have
to provide a secret word or phrase. This is required in case
you forget your password. You will be asked for your secret word
or phrase and once you give the correct answer you will then
be given your password. If you are unable to create a username
and password it is most likely that this secret word or phrase
has already been used by another person. The secret word or phrase
is a unique identifier so it can only be used once. Try using
a different secret word or phrase to create your login.
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